WIN A ROOFTOP POD PARTY + £500 TO SPEND

FULL TERMS AND CONDITIONS

1. The promoter

The promoter is Polestar Waterloo, trading as Circe’s Rooftop, of 114 Mercury House, Waterloo Road, London, SE1 1UL.

The promotion will take place at Circe’s Rooftop, Mercury House, London. SE1 1UL.

2. Eligibility

2.1. The promotion is open to UK residents aged 18 or over.

2.2. Entrants must be registered members of Rooftop Rewards and have an active Rooftop Rewards digital wallet pass.

2.3. Employees of the Promoter, its associated companies, suppliers and agencies, and anyone professionally connected with the promotion, may not enter.

2.4. The Promoter may request proof of age, identity, residence and Rooftop Rewards membership before awarding the prize.

2.5. Internet access and a compatible smartphone or digital wallet are required to join Rooftop Rewards and use the membership pass.

3. Promotional period

3.1. The promotion opens at 00:01 BST on Tuesday 1 September 2026 and closes at 23:59 BST on Wednesday 30 September 2026.

3.2. Entries can only be earned while Circe’s is open and accepting qualifying transactions.

3.3. Transactions or wallet scans completed before the opening date or after the closing date will not qualify.

4. How to enter

To receive an entry, participants must:

a. join Rooftop Rewards, if they are not already a member;
b. add their Rooftop Rewards pass to a compatible digital wallet;
c. visit Circe’s during the promotional period;
d. make a qualifying purchase; and
e. scan their Rooftop Rewards wallet pass as part of the transaction.

A valid qualifying visit and wallet scan will receive one standard entry into the prize draw.

5. Qualifying purchases

5.1. A qualifying purchase is a completed purchase of an eligible food or drink item at Circe’s during the promotional period, recorded against the entrant’s Rooftop Rewards account.

5.2. There is no separate fee to enter. Eligible food and drink products will be sold at their normal advertised prices, which have not been increased to reflect the opportunity to enter the promotion.

5.3. Unless otherwise stated, there is no minimum spend beyond any minimum-spend requirement attached to a Rooftop Reward being redeemed.

5.4. Gift-card purchases, booking deposits, ticket purchases, cancelled transactions, refunded transactions, voided transactions and complimentary transactions do not qualify.

5.5. The Rooftop Rewards pass must be scanned at the point of purchase. Scans cannot be added retrospectively if the member forgets to scan their pass.

5.6. The Promoter’s transaction and Rooftop Rewards records will be used to determine whether a qualifying purchase and valid wallet scan took place.

6. Entry limits

6.1. Each eligible member may receive a maximum of one standard entry per calendar day.

6.2. Additional purchases or wallet scans completed by the same member on the same calendar day will not generate additional standard entries.

6.3. Entries are personal to the registered Rooftop Rewards member and cannot be transferred, pooled, sold or exchanged.

6.4. Each valid entry will have an equal chance of being selected. Members who earn more valid entries across the promotional period will have more chances to win.

7. Bonus entries for redeeming rewards

7.1. An entrant will receive one additional bonus entry when they redeem an eligible, existing Rooftop Reward as part of a qualifying visit during the promotional period.

7.2. The reward must be successfully redeemed and recorded against the entrant’s Rooftop Rewards account.

7.3. A maximum of one bonus entry may be awarded per qualifying visit, regardless of the number or value of rewards redeemed.

7.4. The normal terms, expiry dates, minimum spends and redemption restrictions attached to each Rooftop Reward will continue to apply.

7.5. Cancelled, reversed or invalid reward redemptions will not receive a bonus entry.

8. The prize

8.1. There is one prize available.

8.2. The winner will receive:

a. a private rooftop pod party at Circe’s during October 2026 for a maximum of 8 guests, including the winner;
b. £500 credit to spend on eligible food and drinks during the party; and
c. a hosted Circe’s rooftop experience.

8.3. The prize must be used in a single visit on a date agreed in advance with the Promoter.

8.4. The party must take place on or before 31st October 2026, subject to availability.

8.5. Available dates to redeem your prize are at the discretion of management subject to private hire and special events.

8.6. The £500 credit will be applied to the winner’s final food-and-drink bill for the agreed event. It cannot be used for booking deposits, gift cards, tickets, cash purchases or any other excluded products.

8.7. Any spend above £500 must be paid by the winner or their guests at the end of the event.

8.8. Any unused credit will be forfeited. No balance will be refunded, carried forward or issued as cash, credit or a gift card.

8.9. Discretionary service charge will be included within the £500 credit.

8.10. The winner and all guests must be aged 18 or over and may be required to provide valid photographic identification.

8.11. Alcohol will only be served in accordance with licensing requirements, the venue’s responsible-service policies and Challenge 25. The Promoter reserves the right to refuse service where appropriate.

8.12. Travel, accommodation and any expenses not expressly listed in these terms are not included.

8.13. The prize is non-transferable, non-refundable and cannot be exchanged for cash or another prize.

8.14. The winner may not sell, auction or otherwise transfer the prize.

9. Booking and using the prize

9.1. The winner must agree the date and time of the party with the Promoter in advance.

9.2. The Promoter will provide the winner with a reasonable selection of available dates during October 2026. Availability on a particular date is not guaranteed.

9.3. The booking will be subject to Circe’s usual venue, booking and conduct policies.

9.4. If the winner cancels the confirmed booking with fewer than 24 hours’ notice, fails to attend or arrives without the required identification, the prize may be forfeited.

9.5. If Circe’s has to cancel the agreed booking for reasons within its control, the Promoter will offer a reasonable alternative date.

10. Winner selection

10.1. The winner will be selected from all valid entries received during the promotional period.

10.2. The draw will take place on Thursday 1 October 2026.

10.3. The winner will be selected using a verifiably random computer process or under the supervision of an independent person.

10.4. The Promoter will retain appropriate records demonstrating that the draw was conducted fairly and randomly.

11. Winner notification and claiming the prize

11.1. The winner will be contacted using the email address or telephone number registered to their Rooftop Rewards account.

11.2. The Promoter will make reasonable attempts to contact the winner from Thursday 1 October 2026.

11.3. The winner must respond and accept the prize within seven days of the first notification.

11.4. The Promoter may request proof of eligibility before confirming the prize.

11.5. If the winner:

a. cannot be contacted after reasonable attempts;
b. does not respond within seven days;
c. declines the prize;
d. is unable to use the prize during the required period; or
e. is found to be ineligible or in breach of these terms,

the Promoter may withdraw the prize and select a replacement winner using the same random process.

11.6. Entrants are responsible for ensuring that the contact details attached to their Rooftop Rewards account are accurate and up to date.

12. Winner announcement

12.1. The Promoter will announce that a valid winner has been selected through Circe’s website, email channels or social-media accounts.

12.2. The winner’s surname and county may be published or made available to demonstrate that a valid award has taken place.

12.3. Entrants may object to their details being published or request that the amount of information published is reduced by contacting info@circesrooftop.co.uk.

12.4. The Promoter may still provide the winner’s details to the Advertising Standards Authority if required.

12.5. The winner may be invited to participate in reasonable publicity connected with the promotion. Participation in additional photography, filming or publicity will be discussed with the winner and will not be required without their agreement.

13. Verification and disqualification

13.1. The Promoter reserves the right to verify all entries and disqualify any entrant who:

a. does not meet the eligibility requirements;
b. provides false, incomplete or misleading information;
c. attempts to manipulate the entry, wallet-scan or reward-redemption process;
d. creates or uses multiple Rooftop Rewards accounts to obtain additional entries;
e. tampers with the promotion or its supporting technology; or
f. otherwise breaches these terms.

13.2. Automated, bulk, fraudulent, duplicated or third-party entries are not permitted.

13.3. If a qualifying transaction is refunded, cancelled or reversed, all entries linked to that transaction may be removed.

13.4. The Promoter’s decision regarding the validity of an entry is final, subject to applicable law.

14. Personal information

14.1. Personal information will be used to administer the promotion, verify entries, contact the winner and deliver the prize.

14.2. Entry into the promotion does not change an entrant’s existing Rooftop Rewards communication preferences.

14.3. Information collected for the promotion will not be used for unrelated direct marketing unless the entrant has separately consented or another lawful basis applies.

14.4. Personal information will be processed in accordance with the Promoter’s privacy policy, available at **[PRIVACY-POLICY URL]**.

14.5. Entrants can exercise their data-protection rights by contacting **[DATA-PROTECTION EMAIL ADDRESS]**.

15. Technical problems

15.1. The Promoter is not responsible for entries that are lost, delayed, incomplete or not recorded because of a technical fault outside its reasonable control.

15.2. This includes failures involving digital-wallet services, internet connections, mobile devices, third-party loyalty technology or payment systems.

15.3. Proof that a purchase was made does not, by itself, prove that a valid wallet scan or entry was recorded.

15.4. Nothing in these terms limits the Promoter’s responsibility to administer the promotion fairly and with reasonable care.

16. Changes, cancellation and prize substitution

16.1. The Promoter will only amend, suspend or cancel the promotion where circumstances outside its reasonable control make this unavoidable.

16.2. Any change will be made in a way that minimises disappointment and does not unfairly disadvantage entrants who have already participated.

16.3. If the advertised prize becomes unavailable for reasons outside the Promoter’s reasonable control, the Promoter may provide a reasonable alternative of equal or greater value.

16.4. No cash alternative will be offered.

17. Liability

17.1. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation or any other liability that cannot legally be excluded.

17.2. Subject to clause 17.1, the Promoter is not responsible for losses that were not reasonably foreseeable or that result from circumstances outside its reasonable control.

17.3. The winner and their guests remain responsible for their own behaviour, belongings, travel arrangements and personal safety while travelling to and from the venue.

18. Social-media platforms

This promotion is not sponsored, endorsed, administered by or associated with Meta, Facebook, Instagram, TikTok, X or any other social-media platform on which it may be advertised. Entrants release those platforms from responsibility for the administration of the promotion.

19. Acceptance of these terms

19.1. By participating in the promotion, entrants confirm that they have read and accepted these terms and conditions.

19.2. If there is any conflict between these full terms and shorter promotional wording, these full terms will apply, except where doing so would unfairly disadvantage an entrant.

19.3. The Promoter’s decisions in connection with the promotion are final, subject to applicable law. No correspondence will be entered into regarding the outcome of the random draw.

20. Governing law

20.1. These terms are governed by the laws of England and Wales.

20.2. Entrants retain any mandatory rights they have to bring proceedings in the part of the United Kingdom in which they live.

21. Contact

Questions about the promotion should be sent to: info@circesrooftop.co.uk